Terms of service

Last updated: March 29, 2026

These Terms of Service govern your use of Elmeira's online store and Services, powered by Shopify. By accessing or using our Services, you agree to these Terms. Please read them carefully.

1. Access & Account

You must be of legal majority age to use our Services. You are responsible for maintaining the security of your account credentials. Do not share your login details with anyone.

2. Our Products

We strive for accurate product descriptions and images. However, colours may vary depending on your device. We reserve the right to modify or discontinue any product at any time.

3. Orders

Placing an order is an offer to purchase. Elmeira reserves the right to accept or decline any order. Orders are confirmed only after payment is processed. Please review your order carefully before submitting — cancellations may not be possible after acceptance.

4. Pricing & Billing

Prices are subject to change without notice. Posted prices exclude taxes, shipping, and handling unless stated otherwise. You agree to provide accurate payment information for all purchases.

5. Shipping & Delivery

Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you once the order is transferred to the carrier.

6. Intellectual Property

All content on our Services — including text, images, logos, and designs — is owned by Elmeira or its licensors. You may not reproduce, distribute, or use any content without prior written consent.

7. Third-Party Tools & Links

We may provide access to third-party tools and links "as is" without warranties. Use of these tools is at your own risk. We are not responsible for third-party content or practices.

8. Shopify's Role

Elmeira is powered by Shopify. All sales are made directly with Elmeira. Shopify is not responsible for any aspect of your transactions with us.

9. Privacy

Your use of our Services is subject to our Privacy Policy. By using our Services, you confirm you have read and understood it.

10. Feedback & Reviews

By submitting feedback or reviews, you grant Elmeira a perpetual, royalty-free licence to use that content for any purpose. You are responsible for ensuring your feedback is accurate and does not violate any third-party rights.

11. Errors & Omissions

We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability at any time without prior notice.

12. Prohibited Uses

You may not use our Services for unlawful purposes, to transmit malicious code, to scrape or harvest data, to impersonate others, or to interfere with the security of our platform. Violations may result in account termination.

13. Automated Agents

Any software or AI agent accessing our Services must identify itself in all requests and must not mimic human behaviour or circumvent security measures.

14. Termination

We may terminate your access to our Services at any time without notice. Provisions relating to intellectual property, liability, indemnification, and governing law survive termination.

15. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free access to our Services.

16. Limitation of Liability

To the fullest extent permitted by law, Elmeira is not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

17. Indemnification

You agree to indemnify and hold harmless Elmeira, Shopify, and their affiliates from any claims or losses arising from your breach of these Terms or violation of any law.

18. General

  • Severability — If any provision is unenforceable, the remaining Terms continue in full effect.
  • Entire Agreement — These Terms constitute the full agreement between you and Elmeira.
  • Assignment — You may not transfer your rights under these Terms without our written consent.
  • Governing Law — These Terms are governed by the laws of the jurisdiction where Elmeira is headquartered (Kerala, India).

19. Changes to Terms

We may update these Terms at any time. Continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

Elmeira
Codacal Post, Tirur 8, Malappuram District, Kerala, India — 676108
📞 +91 6282595106
📧 support@elmeira.in